Terms & Conditions

Introduction

 Welcome to www.ashin.in . by accessing or using our website, you agree to comply with and be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with these terms, please do not use our site.

About Us

We are ASHIN - Looks Redefined, and our website is named as  www.ashin.in .

 

USER CONDUCT

By accessing and using the ASHIN website, you agree to use the website responsibly and in accordance with all applicable laws.

You agree not to:

  • Use the website for any unlawful, fraudulent, or unauthorized purpose.

  • Attempt to interfere with the operation, security, or functionality of the website.

  • Upload or transmit viruses, malware, or any harmful code.

  • Misrepresent your identity or provide false information.

  • Copy, reproduce, distribute, or commercially exploit any content from the website without prior written consent from ASHIN.

ASHIN reserves the right to suspend or permanently restrict access to users found violating these Terms & Conditions.

INTELLECTUAL PROPERTY RIGHTS

All content available on this website, including but not limited to:

  • Product designs

  • Garment patterns

  • Product names

  • Photography

  • Videos

  • Graphics

  • Logos

  • Artwork

  • Website design

  • Product descriptions

  • Marketing creatives

  • Text and visual content

is the exclusive intellectual property of ASHIN and is protected under applicable copyright, trademark, design, and intellectual property laws.

No material may be copied, reproduced, modified, distributed, published, or used for commercial purposes without the prior written permission of ASHIN.

Unauthorized use of any intellectual property may result in legal action.

CUSTOMER INFORMATION & PRIVACY

Your privacy is important to us.

Information shared with ASHIN is collected and processed solely for order processing, customer service, website functionality, marketing communications (where consent has been provided), and improving your shopping experience.

We do not sell or rent your personal information to third parties.

Information may be shared with trusted logistics partners, payment gateways, technology providers, or government authorities where required to fulfil your order or comply with applicable laws.

Please refer to our Privacy Policy for complete details regarding the collection, use, storage, and protection of your personal information.

THIRD-PARTY SERVICES

Our website may contain links to third-party websites or integrate third-party payment gateways, logistics providers, or other service providers.

ASHIN is not responsible for the content, policies, security, or practices of any third-party websites or services.

Your interactions with such third parties shall be governed by their respective terms and policies.

DISCLAIMER

While ASHIN makes every effort to ensure the accuracy of information displayed on this website, we do not guarantee that all content, descriptions, pricing, availability, or images are completely free from errors.

Product colours may appear slightly different due to screen settings, photography, lighting conditions, and individual device displays.

Handcrafted garments may naturally exhibit slight variations in embroidery placement, print alignment, fabric texture, colour tone, or finishing. These characteristics are not defects but are part of the uniqueness of artisan-crafted fashion.

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, ASHIN shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of:

  • The use or inability to use the website.

  • Delay in delivery caused by third-party logistics partners.

  • Loss resulting from incorrect customer information.

  • Temporary website interruptions.

  • Technical failures beyond our reasonable control.

  • Product misuse after delivery.

Our total liability, if any, shall never exceed the purchase value of the product giving rise to the claim.

FORCE MAJEURE

ASHIN shall not be held responsible for any delay or failure in fulfilling its obligations arising from events beyond its reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Earthquakes

  • Fire

  • Pandemic or epidemic

  • Government restrictions

  • War or civil unrest

  • Labour strikes

  • Power failures

  • Internet outages

  • Customs delays

  • Transportation disruptions

In such circumstances, delivery timelines may be extended without any liability on the part of ASHIN.

FRAUD PREVENTION

To ensure a secure shopping experience, ASHIN reserves the right to verify customer information before processing any order.

Orders suspected to involve fraudulent activity, payment disputes, chargeback abuse, resale, misuse of promotional offers, or false information may be cancelled without prior notice.

ASHIN also reserves the right to refuse future orders from customers found engaging in fraudulent or abusive practices.

CHARGEBACK POLICY

Customers are requested to contact our Customer Care Team before initiating any payment dispute or chargeback.

In the event of an unauthorized or invalid chargeback after successful delivery of an order, ASHIN reserves the right to submit delivery confirmations, order records, communication history, and supporting evidence to the respective financial institution.

Fraudulent chargebacks may result in legal proceedings and permanent restriction from future purchases.

MODIFICATION OF TERMS

ASHIN reserves the right to update, amend, modify, or replace these Terms & Conditions at any time without prior notice.

The revised Terms shall become effective immediately upon publication on the website.

Continued use of the website following such updates constitutes acceptance of the revised Terms.

GOVERNING LAW & JURISDICTION

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of India.

Any dispute arising out of or relating to these Terms, your use of the website, or any purchase made from ASHIN shall be subject to the exclusive jurisdiction of the competent courts at Gurugram, Haryana.

CONTACT US

For any questions regarding these Terms & Conditions, your order, or our policies, please contact us:

ASHIN – Looks Redefined

Customer Support: +91 9560301776

Email: info.ashin@gmail.com

Website: www.ashin.in

Business Hours:
Monday – Saturday
10:00 AM – 6:30 PM (IST)

We are committed to providing a seamless shopping experience and are always happy to assist you.