Privacy Policy

Privacy Policy

Effective Date: [Insert Date]

At ASHIN , we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you visit our website, place an order, interact with us through WhatsApp, email, social media, or use any of our services.

By accessing our website or purchasing from ASHIN, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Information We Collect

To provide you with a seamless shopping experience, we may collect the following information:

Personal Information

  • Full Name

  • Mobile Number

  • Email Address

  • Billing Address

  • Shipping Address

  • Date of Birth (if voluntarily provided)

  • Account Login Information

Order Information

  • Order History

  • Product Preferences

  • Size & Fit Preferences

  • Customisation Measurements

  • Return & Exchange History

Payment Information

Payments are securely processed through trusted third-party payment gateways.

ASHIN does not store your complete debit card, credit card, UPI PIN, CVV, or internet banking credentials.

Technical Information

When you browse our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Website Usage Data

  • Cookies and Similar Technologies

How We Use Your Information

Your information helps us provide a better shopping experience.

We may use your information to:

  • Process and fulfil your orders.

  • Deliver products and provide shipment updates.

  • Verify payments and prevent fraudulent transactions.

  • Respond to customer support requests.

  • Process exchanges, returns, and refunds.

  • Personalise your shopping experience.

  • Recommend products based on your preferences and previous purchases.

  • Improve our website, products, and services.

  • Conduct internal analytics and business reporting.

  • Send promotional offers, new arrivals, festive collections, and exclusive updates (where permitted by law).

WhatsApp, SMS & Email Communications

By placing an order or sharing your contact details with ASHIN, you consent to receive communications related to:

  • Order Confirmation

  • Payment Confirmation

  • Shipping Updates

  • Delivery Notifications

  • Return & Exchange Updates

  • Customer Support

With your consent, we may also send:

  • New Collection Launches

  • Exclusive Member Offers

  • Sale Announcements

  • Styling Inspiration

  • Event Invitations

You may opt out of promotional communications at any time without affecting essential order-related notifications.

Cookies & Website Analytics

Our website uses cookies and similar technologies to:

  • Remember your shopping cart.

  • Save your browsing preferences.

  • Improve website functionality.

  • Analyse visitor behaviour.

  • Measure marketing performance.

  • Deliver personalised advertisements.

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

Sharing Your Information

ASHIN respects your privacy and does not sell, rent, or trade your personal information.

We may share your information only with trusted service providers who assist us in operating our business, including:

  • Payment Gateway Providers

  • Courier & Logistics Partners

  • Technology Service Providers

  • Website Hosting Partners

  • Marketing & Advertising Platforms

  • Customer Support Platforms

  • Government or Regulatory Authorities where required by law

These partners receive only the information necessary to perform their services and are expected to maintain appropriate confidentiality and security standards.

Customised Orders

For customised garments, we may collect measurements, design preferences, and other information necessary to create your order.

Such information is used exclusively for producing and servicing your customised garment and is handled with strict confidentiality.

Data Security

Protecting your personal information is important to us.

We implement commercially reasonable administrative, technical, and organisational security measures to safeguard your information against unauthorised access, misuse, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

Data Retention

We retain your information only for as long as necessary to:

  • Fulfill your orders.

  • Provide customer support.

  • Meet legal, regulatory, and tax obligations.

  • Resolve disputes.

  • Improve our services.

When your information is no longer required, it will be securely deleted or anonymised in accordance with applicable laws.

Your Rights

Subject to applicable laws, you may request to:

  • Access your personal information.

  • Correct inaccurate or incomplete information.

  • Update your account details.

  • Request deletion of your personal information (where legally permissible).

  • Withdraw consent for promotional communications.

To exercise any of these rights, please contact us using the details provided below.

Third-Party Websites

Our website may contain links to third-party websites or services.

ASHIN is not responsible for the privacy practices, content, or policies of such third-party websites. We encourage you to review their privacy policies before sharing your information.

Children's Privacy

Our website is intended for individuals aged 18 years or above.

ASHIN does not knowingly collect personal information from children. If we become aware that information has been collected from a minor without appropriate consent, we will take reasonable steps to delete such information.

Changes to this Privacy Policy

ASHIN reserves the right to update or modify this Privacy Policy from time to time.

Any changes will become effective immediately upon publication on our website. We encourage you to review this page periodically to remain informed about how your information is protected.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

ASHIN – Looks Redefined

📧 Email: info.ashin@gmail.com

📞 Phone: +91 9560301776

🌐 Website: www.ashin.in

Your privacy matters to us. We collect only the information necessary to process your orders, personalise your shopping experience, and provide exceptional customer service. We never sell your personal information.