Return & Exchange Policy

112D Udyog Vihar

Phase 6, Sector 37

Gurgaon 122001

Phone : 9560301776

Email id : info.looksbyaswani@gmail.com

 

How do I return?

  1. Please note, online purchase can be only exchanged via online portal & not through our offline outlets.
  2. Our items can only be exchanged, we don’t have a refund policy.

 

What items are returnable?

  1. Items can be only exchanged within 7 working days.
  2. Items should be in original packaging with all tags intact.

 

What if the item is received damaged?

If the piece is defective. Kindly inform within 24 hours of delivery on whatsapp or through call.

Note: In case of defective piece, we don’t provide refund instead we arrange replacement or credit note.

 

Can items be exchanged?

We have one time exchange policy & we allow the exchange of size of the same product purchased or you can replace it with some other product. Once the exchange request is approved, the replaced item will be shipped to you.

 

How do I ship back the items?

We will try to initiate a return pickup through our logistics partner within 3-5 days of your return request.

My question is not addressed

If you have any queries regarding exchange, reach out to us at info.looksbyaswani@gmail.com

Or whatsapp us on 9560301776

  • We do not provide the cash on delivery facility.
  • We charge Rs 100/- shipping charges on each order across the country.
  • Product prices displayed are inclusive of all taxes & duties.